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Products and Services Overview

Products and Services are how you organize and present what you are offering to organizations looking to purchase expertise on the Care Transformation Studio.

While organizations may retain you for your general expertise reflected in your Profile, “productizing” your expertise generally makes it easier for organizations to buy, particularly in the in the early stages of an engagement.

Types of Products and Services

The three general categories of Products and Services on the Platform are Consults, Projects, and Fractional Roles.

  • Consults are brief engagements with experts ranging from 15 minutes to 2 hours that are scheduled, paid for, and delivered through video conferencing on the platform. The Platform Terms and online payment replace traditional contracting and invoicing. A healthcare organization may purchase a defined “product” you have listed such as a 30-minute presentation on the “Criteria for AI Readiness”, or purchase a block of time, such as an hour, to probe a specific topic they specify.

  • Projects are longer engagements that may be measured by time—hours, days, months—or specific deliverables such as a Go-to-Market Strategy with defined milestones, building up to the final deliverable. Projects are generally defined and posted on the Studio under Projects by the buying organization and may require one expert or a team of experts.

  • Fractional Roles are engagements of experts to fill defined roles in organizations on an ongoing basis or for a specified period of time through a contractual relationship. The role generally is less than full time and may be measured by time spent supporting the organization or specific tasks completed. An expert may be engaged in more than one fractional role at a time.