Connect Microsoft Calendar
Sync your Microsoft Calendar so Care Transformation Studio can automatically check your availability and prevent double-booking.
Connecting your Microsoft calendar
Under Calendar & Availability, click Connect Microsoft Calendar.
In the Microsoft pop-up window:
Sign in with your Microsoft 365 or Outlook account.
Grant permission so we can read your free/busy times.
Once connected, you’ll see Microsoft Calendar listed under Calendar Connections.
Notes
We never access your event details — only busy/free status to block availability.
You can disconnect at any time from the same settings screen.
Troubleshooting
Didn’t see the pop-up? Allow pop-ups in your browser for the site.
Wrong account connected? Disconnect and reconnect with the correct Microsoft account.
Events not blocking time? Make sure Microsoft events are set to Busy, not Free.
Need more help?
Contact [email protected] or join our [community link] for quick answers and tips.